The Health Records Department is the core service of the health center where it receives clients and patients who are visiting the health center and provide the services required. In addition to that, the section is responsible for managing, organizing and coordinating the work between all sections of the health center. The Department of Health Records trains and develops the employees regularly to provide excellent and high quality health services for citizens and residents. In doing so, we make an effort to address any limitations in this section or its mode of operation and always look forward for development.

1. Patient and Client reception at the health center.
2. Respond to clients inquiries at the reception desk or by telephone.
3. Verify the identity of clients by any official proofing document.
4. Ensure the financial classification of patients through the information system and e-government system and the Labor Market Regulatory Authority.
5. Booking, organizing and scheduling appointments of various services and clinics at the health center through the reception desk.
6. Booking and organizing appointments of patients referred to clinics and other departments, such as Physiotherapy or radiology to Salmaniya or another health center.
7. Updating Patient Information (Address and Phone) in the Electronic Health Record System (I-SEHA).
8. Conducting medical Fitness examination services for preschool, intermediate, secondary and university students.
9. Conducting Medical Fitness examination services for Pre-Employment.
10. Conducting medical Fitness examination services for Domestic Workers.
11. Conducting sports fitness examinations.
12. Adopting of sick leaves certificates.
13. Adopting medical fitness examinations certificate.
14. Handling exemption card procedures for non- Bahraini (wife of Bahraini or children of Bahraini woman).
15. Conducting the issuing of death certificates.
16. Register patients and link them to their chosen family doctor at the health centers applying Choose Your Doctor Program.
17. Collecting the health center services fees in accordance with the law.
18. Manage and organize the programed electronic doctors and nurses' clinics diaries in I-SEHA according to the instructions.
19. Collect statistical data.
20. Ensure the privacy and confidentiality of patient information and health records.

1. Please provide ID document at all times.
2. Governmental employees (Non-Bahraini) must present the work ID card in addition to any official ID proofing document.
3. Non-Bahraini wife or husband of a Bahraini or children of Bahraini women must submit the required documents to issue the exemption card.
   • Requirements for exemption card
4. For non-insured non-Bahraini patients and non-governmental employees, should pay 7 BD fees for consultation only.
5. If you change the residence address, please attend the health center of your new address to update the data presenting the ID cards for all family members.
6. To avoid waiting in line and save your valuable time, book your appointment in the general clinics through the call center free line 80007000 or online through the website https://www.moh.gov.bh/eServices/OnlineAppointments and SEHATI mobile App.
7. When registering through the call center or online, you should show up in the health records department at the health center and present your identity card to confirm your attendance.