SMC Medical Prescriptions Delivery Service

About the eService

This eService facilitates the process of booking a medical prescription delivery service with the SMC pharmacy as it allows the user to request the delivery service online without the need to stand in a queue or visit the SMC. The service will send the user an SMS with the request number as soon as the appointment is added. Your medication will be delivered to your home, please follow the instructions and update your delivery address. This service will not include Controlled medications and medications dispensed from health centers. The delivery service provider will contact you to arrange for the suitable delivery time.

This eService is available through SEHATI App.

To ensure the quality and efficiency of this eService, the user should take into consideration the following points:

• The user can add only one request/appointment with the same CPR.
• The user won't be able to add a new appointment with the same CPR again until the previous one is completed.
• The user can cancel the appointment prior to the appointment date. After that, the “Cancel” option won't be available.

How to use the service

1. Login to the service.
2. Click on "New Appointment".
3. Enter the patient information.
4. Update Your delivery address
5. Select the delivery date.
6. Click on "Submit".

To start the service Click on