Active Emergency Services System:

• Dial '999' for ambulance Services
• All 999 calls are free
• 999 is Emergency Services, Fire, police & Ambulance
• When dialing 999 you will be asked which service you need
• Give clear details of the accident or emergency, the number of causalities, any additional hazards and full address
• Do not put the phone down until the control officer clear the line
• Do not move the causality unless it is absolutely necessary

Calling the Emergency Services:
Always give the following information:

• Your name & your telephone number
• The exact location of the incident, house number, road number or name, Block number and any junctions or other landmarks.
• The type and seriousness of the incident, for example; Traffic Accident, Number of people involved or trapped.
• The number, sex age of the causalities, and any thing you know about their condition